Shift : Weekend
General Description
As one of our enthusiastic and energetic full or part-time attractions and ride operator staff, your role is to ensure that the guest experience is unforgettable. As an attractions and ride operator, you will be responsible for helping guests feel welcome and valued. You will perform regular safety and security checks and ensure that all guests are abiding by the PASS (Parent/Guardian Assisted Safety and Security) program, which includes safety procedures, emergency protocols as well as the facility and the attraction's rules and regulations. Attractions and ride operators will also work diligently to engage and involve guests in activities and games throughout the day and on the attractions. You are responsible to make sure that guests are safe and secure while the attractions and arena are maintained and clean and subsequently able to enjoy an incredibly fun time while visiting our location.
Qualifications
- Welcoming and engaging demeanor
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- Passion for helping Children/Families
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- Excellent Communication Skills
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- Flexibility within your role
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- Willingness to assist in duties as assigned
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- Must pass a criminal record background check
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- Minimum Requirement of WHMIS certification within 90 days
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- Minimum Requirement of Emergency First Aid with CPR Level A & AED within 90 days
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- Minimum Requirement of Alberta Food Safety Basics Course within 90 days
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Other
- Present a pleasant & professional appearance and attitude at all times
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- Maintain an excellent standard of customer service
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- Effectively manage the flow of guests enjoying the attractions
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- Proactively maintain a clean and tidy entrance and work environment
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- Ensure guests follow PASS (Parent/Guardian Assisted Safety and Security) Program
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- Assist with the attraction maintenance and perform regular equipment checks
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- Assist with the safety and security of guests throughout the center
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- Interact with guests and involve them in activities and games throughout the day
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- Support the team in all aspects of special events and birthday parties
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- Professionally address customer concerns, complaints and potential safety challenges
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